I mean say you're buying a new kitchen, TV, going on holiday, anything really or hiring tradesmen. Would you be put off a shop, company or product by a lot of bad reviews online? We recently had a new bathroom fitted and didn't read any reviews, totally forgot. When we did, just after ordering, we were horrified at what people said about the company we bought it from. :confused: Had our own fitters. However, apart from them turning up a day late to deliver everything, as a van broke down, not totally their fault then, everything was fine. No unit was damaged and no screws or fittings missing. There were stories of missing units, cupboard doors and fittings or stuff damaged and them taking weeks or even months to replace them. I won't name them but we must have just been lucky. I left a good review, one of just a handful as most are very bad.