Good day,
OMSI 2 Add-On Nottinghamshire has been 'in development' for a few months now. It offered a deposit for people who wanted to purchase the add-on in the future, which would, in normal circumstances, guarantee you with the product you paid a deposit for. However, this add-on has now been cancelled. With no refunds for those who have paid deposits in sight. Now normally, if you pay a deposit, it is non-refundable. However, this may change if the product is withdrawn. The Comptetition and Consumer Protection Commission states that "You have a right to ask for your deposit back if the business cannot provide you with the item you agreed to buy". So, under these circumstances, people who have paid for said deposit have the right to ask for this deposit to be refunded. It is also stated that if the business refuses to refund your deposit, then you may have to take legal action. If you change your mind about the product, then a refund is not guaranteed. But it's slightly different if the supplier cannot provide the refund.
Care must be taken when paying for virtual and non-tangible things over the internet. If you are paying for said products, then you should always double-check the terms and conditions. If there are none, then be wary. In this case, it is unclear whether there were any T&Cs. However, in situations like this, it can only be recommended for anyone who has payed this deposit to file a claim with their card company, PayPal, or seek legal advice.
For any who aren't aware, similar things have happened before. Those in the Flight Sim community may have heard of FSGenius. While it differed in that he offered PCs, not virtual add-ons, he still ended up in prison with a criminal record for not complying with the demands of his paying customers.
If anyone involved with Add-On Nottinghamshire is reading this, then I'd just be wary. I refuse to have any involvement with this, and in this situation are simply serving as a vehicle for information that is freely available.
I'm absolutely shocked that something like this has happened, and are ashamed that people would actually consider participating in such appalling activities.
-J
Information worth reading:
Citizens Information
CCPC
OMSI 2 Add-On Nottinghamshire has been 'in development' for a few months now. It offered a deposit for people who wanted to purchase the add-on in the future, which would, in normal circumstances, guarantee you with the product you paid a deposit for. However, this add-on has now been cancelled. With no refunds for those who have paid deposits in sight. Now normally, if you pay a deposit, it is non-refundable. However, this may change if the product is withdrawn. The Comptetition and Consumer Protection Commission states that "You have a right to ask for your deposit back if the business cannot provide you with the item you agreed to buy". So, under these circumstances, people who have paid for said deposit have the right to ask for this deposit to be refunded. It is also stated that if the business refuses to refund your deposit, then you may have to take legal action. If you change your mind about the product, then a refund is not guaranteed. But it's slightly different if the supplier cannot provide the refund.
Care must be taken when paying for virtual and non-tangible things over the internet. If you are paying for said products, then you should always double-check the terms and conditions. If there are none, then be wary. In this case, it is unclear whether there were any T&Cs. However, in situations like this, it can only be recommended for anyone who has payed this deposit to file a claim with their card company, PayPal, or seek legal advice.
For any who aren't aware, similar things have happened before. Those in the Flight Sim community may have heard of FSGenius. While it differed in that he offered PCs, not virtual add-ons, he still ended up in prison with a criminal record for not complying with the demands of his paying customers.
If anyone involved with Add-On Nottinghamshire is reading this, then I'd just be wary. I refuse to have any involvement with this, and in this situation are simply serving as a vehicle for information that is freely available.
I'm absolutely shocked that something like this has happened, and are ashamed that people would actually consider participating in such appalling activities.
-J
Information worth reading:
Citizens Information
CCPC